|
Minimum order £5.00
Standard orders under £20.00 Royal Mail First Class
Standard orders over £20.00 Royal Mail First Class recorded delivery
UK Mainland Orders over £75.00 are sent using Royal Mail Special Delivery
Bulk/Multiple orders are sent via Courier
Orders received after 2.00pm on a Friday and at weekends will be dispatched the next working day.
Delivery Charges
UK 1st class - FREE
UK (Royal Mail Special delivery before 1pm) Order deadline 2pm £4.99 - Mon-Fri
UK (Royal Mail Special delivery Sat before 1pm) Order deadline 2pm Fri £7.99 - Saturday delivery
ROI (Via Royal Mail Airsure) £9.99
Europe (Via Royal Mail Airsure) £14.99
Rest of the world (Royal Mail Signed For) £19.99
Your rights
You are within your rights to cancel an order under the distant selling regulations (2000). You have 7 days in which to notify us that you wish to cancel, the 7 days commences on the day after you receive your order. This is your statutory 'cooling off' period. You can notify us by e-mail. Unless your delivery is defective or damaged, it is your responsibility to return the goods at your cost. You must notify us prior to sending the item back otherwise we may not be able to accept it.
Items must be returned as sold in its original packaging and in "as new" condition. If the item has been damaged in any way, the item will be returned to you and you may be charged for any additional carriage.
Any item being returned to us must be received by us within 14 days of us being notified of your intention to send the item back. Only after inspection and providing the conditions in this agreement are met, will we refund the invoice value of the item less any postal charges we have incurred (Over normal delivery costs ie. Special or delivery).
Returning Damaged Items
We expect a high level of service from both ourselves and our suppliers. In the rare occurrence that you have received your order and it is defective or damaged, please contact us immediately either by e-mail or using our contact page and we will arrange for return of the damaged item and send you a replacement.
|